Refund Policy

Pro subscriptions

You can request a full refund within 7 days of your first Pro payment if you haven't used the AI Tutor or booked a mentor session in that period.

Mentor sessions

Cancel up to 24 hours before a session for a full refund. Cancellations within 24 hours are non-refundable.

Marketplace purchases

Digital products are non-refundable once downloaded, unless the file is corrupted or materially different from its description.

Capstone projects

Standalone source-code and demo packages are coming soon; email signup requires no payment. Customized projects use a 30% advance after requirements are confirmed and 70% after demo approval. These include installation help for the purchased version and two agreed minor revision rounds.

You can cancel from My projects before source-code delivery. Before any payment, cancellation is free. If you have paid, your captured payment is approved for refund when you cancel. The refund status and provider reference appear in your order. Bank credit is typically estimated at 5-7 business days after provider submission; it is not immediate.

Cancellation is unavailable after source files are delivered. Installation assistance, included revisions and support for defects remain available. Use your project conversation for any payment or delivery issue that needs review.

How to request

For capstones, open My Orders and use Support & resolution. For another service, use your account to request refund review. Include your order/payment reference and the reason. Support operates Monday–Saturday, 11 AM–8 PM IST, typically responding within two support hours.

Approved refunds are returned through the original payment provider. Your case shows submission, processing and failure states separately. Bank-credit timing depends on the payment method; a provider reference is shown when available.